A Resounding Success: GBS with Impact – Embedding ESG in ASEAN’s Operating Models! 🌍
What an insightful session we had on 30th October 2025 at the GBS ASEAN Summit 2025!
Panel Session 3, “GBS with Impact – Embedding ESG in ASEAN’s Operating Models,” delivered powerful perspectives on moving ESG from intention to execution.
A huge thank you to our phenomenal panelists:
* Amar Chhajer (UST Global Malaysia)
* Thillai Raj T. Ramanathan (BAC Education Group)
* Farra Farish (Techno Mech)
* Dato’ Sivananthan (Media Prima Berhad)
* Jay Padasian (NUGKK Borneo Sdn Bhd)
Moderated by our President, Adjunct Practice Prof. Cheah Kok Hoong. Special appreciation to PIKOM for organizing this vital dialogue!
Here are the 3 most impactful takeaways that define the future of GBS 5.0:
1. ESG Must Be Embedded, Not Added On: ESG is now essential to delivery models and long-term business value, not just a compliance task on the side.
2. People are the Heart of ESG Delivery: Success hinges on inclusive leadership, workforce development, and DEI, making human capital the foundation of sustainable transformation.
3. AI Must Accelerate, Not Undermine, ESG: As digital transformation scales, technology must align with social and environmental goals, ensuring responsible and values-based AI development.
4. Beyond the Checklist: ESG must move past mere compliance to be a true, human-centered digital ecosystem rooted in long-term sustainability goals.
The future of GBS is not just faster—it is also fairer, greener, and more human.
Let’s continue to drive this impactful change across ASEAN!







